Privacy Policy for Cayuga House

1. Introduction

Cayuga House is committed to safeguarding the privacy of individuals who reside in or interact with our sober living facilities in New Jersey and Florida. This Privacy Policy outlines how we collect, use, and protect personal information across our programs, services, and website.

2. Information We Collect

We may collect the following types of information:

• Personal Identification: Name, date of birth, gender, phone number, email address, and emergency contact.
• Medical & Behavioral Health Information: Diagnosis, treatment plans, insurance information, medication details, and therapist contact info.
• Housing-Related Data: Room assignment, intake forms, residency history, and discharge planning.
• Website Use: IP address, browser type, time spent on our site, and pages viewed (if applicable).
• Communication Logs: Emails, texts, and other forms of correspondence related to residence or services.

3. How We Use Information

Your personal information is used to:

• Deliver supportive sober living services
• Coordinate care with healthcare providers or referring partners
• Verify eligibility and manage residency
• Respond to inquiries and provide support
• Improve the quality and safety of our service

4. Disclosure of Information

We do not sell, rent, or share your personal data with third parties for commercial purposes. However, information may be disclosed:

• With your consent
• To licensed providers or emergency contacts involved in your care
• As required by law (e.g., court orders, mandatory reporting)
• To insurance or billing partners to confirm coverage or payment

5. Data Protection

We take appropriate steps to secure your personal information, including:

• Encrypted data storage
• Secure access controls and password protection
• Staff training in confidentiality and HIPAA compliance

6. Your Rights

As a resident or visitor of Cayuga House, you may:

• Request access to your personal records
• Ask for corrections or updates
• Withdraw consent where applicable
• File a complaint if you feel your privacy has been violated

7. Minors

Our services are for adults age 18 and over. We do not knowingly collect personal data from individuals under the age of 18.

8. Changes to This Policy

We may revise this Privacy Policy periodically. Updates will be reflected on our website and made available at each residence.

9. Contact Us

If you have questions or concerns about your privacy, please contact us at:

Cayuga House Privacy Contact

Email: info@cayugahousing.com
Phone: (772) 777-8717
Locations: New Jersey & Florida